Slotobank is Now Closed

Slotobank Casino is now closed. At the time of writing (19 May 2026), the brand’s site is no longer operating, meaning players cannot log in to play, claim promotions or access the usual casino services.

If you previously played here, the key priority is understanding what the closure means for your balance, pending withdrawals and any active bonuses you may have had.

What the closure means for existing customers

When an online casino closes, access to accounts can become limited or unavailable at short notice. If you had funds in your account or a withdrawal in progress, you should take practical steps straight away to create a clear record of your activity.

Slotobank’s listed support contact is support@slotobank.com. If you need to chase an outstanding payment, provide the email with your username, the amount(s) involved, and any transaction references you have from your payment provider.

It’s also sensible to keep screenshots or PDFs of any confirmation emails, cashier history and withdrawal requests you still have access to, as these can help if you need to escalate a dispute with your bank or e-wallet provider.

Withdrawals and payment methods previously supported

Before closing, Slotobank Casino offered a broad mix of banking options, including bank wire transfer plus popular e-wallets and card payments such as ecoPayz, Neteller, Skrill, PaySafeCard, Visa, Visa Debit, MasterCard and Maestro, alongside regional solutions like Dotpay and Euteller.

If you deposited using an e-wallet, your provider may be able to confirm transaction statuses more quickly than card payments, particularly where an authorisation has been taken but a withdrawal remains pending. For card deposits, keep an eye on statements for any reversals or chargeback eligibility windows, and contact your bank if you believe a transaction has been processed incorrectly.

What happens to bonuses, free spins and wagering requirements?

If you had an active promotion when the site closed, it may no longer be possible to complete wagering requirements or convert bonus funds. Slotobank previously ran multiple coded offers, including no deposit free spins and matched deposits with time limits and wagering requirements attached.

In practice, a closure typically means:

• Any unredeemed bonus codes can’t be applied.
• Any active wagering requirements may become impossible to finish if gameplay is no longer available.
• Bonus-related cashout limits and promotional rules may still be referenced in support discussions, but you’ll usually need direct assistance to resolve anything outstanding.

If you are contacting support, include the bonus name or code you used (if applicable), the date you activated it and whether any winnings were moved to a withdrawable balance before closure.

Games and software affected - Betsoft and Microgaming (Apricot) titles now unavailable

Slotobank was known for offering games from recognised studios including Betsoft and Microgaming (Apricot). With the casino now closed, those specific lobbies on Slotobank are no longer accessible.

If you are looking to identify the titles you used to play, you can still browse game information elsewhere on our site, such as Betsoft and Microgaming (Apricot). This can be useful if you are trying to find the same games at another operator.

Remember these Slotobank favourites (and where to read more)

A number of notable slots associated with the brand included Betsoft and Microgaming (Apricot) releases. If you’re trying to track down the same style of gameplay, mechanics or themes at an alternative casino, it helps to know the exact titles:

You can read more about The Exterminator Slots, a Betsoft game with a 5-reel setup and multiple bonus rounds, or check out Dance of the Masai Slots for a Microgaming (Apricot) option with an African theme and a dedicated bonus feature.

Looking for context on what Slotobank used to offer?

If you want a snapshot of how the casino positioned itself before closing - including its mobile experience and general offering - you can refer to our previous coverage: Slotobank Mobile Casino: Next-Gen Gaming and Bonuses. Keep in mind that any promotional details there are historical and may no longer be actionable due to the shutdown.

Stay safe: choose properly licensed sites and use responsible gambling tools

If you decide to play elsewhere, prioritise casinos that clearly display their licensing information and provide robust safer gambling features such as deposit limits, session reminders and time-outs. If gambling is feeling difficult to control, support is available via BeGambleAware, and self-exclusion can be set up through GamStop for participating services.

For former Slotobank customers, the immediate next step is simple: gather your records, contact support using the official email, and if needed, speak to your payment provider promptly to understand what options you have.